Terms & Conditions

Terms & Conditions

Effective Date: 17 September 2025

Welcome to Vatahari, the online store operated by Sanjeevani Ortho Lab (“Company,” “we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your use of our website https://vatahari.in (“Website”) and the purchase of our Ayurvedic health supplements (“Products”).

By accessing our Website or purchasing our Products, you agree to be bound by these Terms. If you do not agree, please do not use the Website.

1. Eligibility

  • You must be at least 18 years old to use our Website or make purchases.

  • By placing an order, you confirm that you are legally capable of entering into a binding contract under Indian law.

2. Product Information

  • We strive to ensure that all product details, descriptions, and prices are accurate. However, errors may occur and we reserve the right to correct them without prior notice.

  • The statements regarding our Ayurvedic supplements are based on traditional knowledge and are not intended to diagnose, treat, cure, or prevent any disease.

  • Always consult a qualified healthcare professional before using any health supplement, especially if you have a medical condition, are pregnant, or are on medication.

3. Orders & Payments

  • All orders are subject to acceptance and availability.

  • Prices are listed in Indian Rupees (INR) and include applicable GST unless stated otherwise.

  • We accept payments through secure third-party gateways (such as credit/debit cards, UPI, and net banking). By providing payment details, you warrant that the information is accurate and you have the right to use the chosen payment method.

4. Shipping & Delivery

  • We ship across India via trusted courier partners.

  • Typical delivery times are 5–7 business days, but may vary due to location, courier delays, or unforeseen circumstances.

  • Risk of loss passes to you upon delivery of the product to the shipping address provided.

5. Returns & Refunds

  • Products may be returned only if damaged, defective, or incorrect, and must be reported within 7 days of delivery.

  • Items must be unused, unopened, and in their original packaging for a return to be accepted.

  • Refunds will be processed to your original payment method within 7–10 business days after approval of the return. For detailed instructions, please refer to our separate Refund & Cancellation Policy page on the Website.

6. Intellectual Property

  • All content on the Website, including text, graphics, logos, images, and software, is the property of Sanjeevani Ortho Lab or its licensors and is protected under applicable copyright, trademark, and other intellectual-property laws of India.

  • You may not reproduce, distribute, modify, or exploit any part of the Website without prior written consent.

7. Limitation of Liability

  • To the fullest extent permitted by law, Sanjeevani Ortho Lab shall not be liable for any indirect, incidental, or consequential damages arising out of your use of the Website or Products.

  • Our total liability for any claim shall not exceed the amount paid by you for the product in question.

8. Indemnification

You agree to indemnify and hold harmless Sanjeevani Ortho Lab, its officers, employees, and affiliates from any claims, losses, damages, liabilities, or expenses arising out of your use of the Website or Products, or your violation of these Terms.

9. Privacy

Your use of the Website is also governed by our Privacy Policy, available at https://vatahari.in/privacy-policy.

10. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.
Any disputes arising out of or relating to these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the competent courts located in Indore, Madhya Pradesh, India.

11. Changes to Terms

We may update or modify these Terms at any time without prior notice. The updated version will be posted on this page with a new Effective Date. Continued use of the Website after changes constitutes acceptance of the revised Terms.

12. Contact Us

For any questions or concerns regarding these Terms, please contact us at:

Sanjeevani Ortho Lab (Brand: Vatahari)
Email: orthosanjeevanilab@gmail.com
Website: https://vatahari.in